Welcome to Housemartins Property Management

Sussex specialist in long leasehold property management

Welcome to Housemartins Property Management

Sussex specialist in long leasehold property management

Welcome to Housemartins Property Management

Sussex specialist in long leasehold property management

Housemartins was established in 2004 as a firm of Chartered Surveyors, and has steadily grown a quality portfolio of management properties in East Sussex. The company is family-owned and remains completely independent.

Housemartins are able to provide an outstanding personal service to our clients, by working closely with directors and leaseholders, whilst being guided by the RICS and ARMA consumer charter and professional standards.

We are accredited ARMA-Q (Association of Residential Managing Agents) members who promote high standards of leasehold management and professionalism and giving our clients peace of mind.

Our first audit by ARMA and RICS was undertaken in 2016 and we are proud to say we achieved an “outstanding” certification for our working practices.

Our block management clients are also reassured that our in-house Chartered Surveyors can provide the back up to the property management division that other managing agents cannot.  Thus being able to provide a complete service and saving our clients time and money.

ARMA
RICS

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Our Service

We offer a comprehensive service to meet your requirements. We work with you to achieve planned maintenance through affordable budgets agreed in advance.

Our property databases ensure safe and easy access to information and accurate record keeping. However, management is always a people business.

We are fully insured and adhere to the Service Charge Residential Management Code issued by the Royal Institution of Chartered Surveyors, to ensure competence, integrity, fairness, transparency and peace of mind to our clients.

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Sussex Specialist in Long Leasehold

  • Personal and friendly administration
  • Professional standards
  • Robust common sense
  • Transparent charges
  • Residential management and surveying expertise under one roof

Would you like a no obligation, free consultation with one of our Surveyors to look at your premises and offer initial advice?

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Our Property Management Services

Housemartins Property Management can offer:

  • Day to day management
  • Service charge budgets and financial forecasts
  • Collection and accounting for ground rent and service charges
  • Regular inspections, arranging minor repairs or major work as necessary
  • Statutory consultation procedures
  • Maintenance contracts
  • Dealing with assignments and notices, requests for alterations
  • Dealing with arrears, breaches of lease terms and disputes between neighbours
  • Insurance handling, rebuilding cost calculations
  • Assessments and reviews for health and safety and fire risk

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Why use a Managing Agent?

Managing a block of flats is like running a complex business. It needs adequate time, a considerable amount of specialist knowledge (including but not limited to, understanding the lease, landlord and tenant legislation, also building construction and services), and the ability to listen and respond positively and fairly to a wide variety of people.

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Our service

A comprehensive service to meet your requirements.

We work with you to achieve planned maintenance through affordable budgets agreed in advance.

Our advanced property databases ensure safe, reliable and easy access to information.

However, management is always a ‘people business’.

Read more

Contact Us

Head office:

11 High Street
Seaford
East Sussex
BN25 1PE

Telephone: 01323 896418

Opening Times:
Monday – Friday 9am-5pm
Weekends – Closed

Out-of-hours emergency contact: 07872 335820

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Our Property Management Team

Lee Potterton BSc (Hons) MRICS DEA Registered Valuer
Chartered Surveyor & Managing Director

Lee started a construction technology course at Hastings College and then went on to complete an Honours degree in Estates Management at Greenwich University before qualifying as a Chartered Surveyor in 2000.  He is an experienced Chartered Surveyor and Registered Valuer.  Lee began his career in the property industry working in commercial/residential agency and now is the Managing Director of Housemartins.

Lucy Potterton
Company Secretary

Lucy is the Company Secretary and co-owner of the business, assisting and involved in the marketing of the Company together with administration of the property portfolio along with business development and growth.

Melissa Kirby
Office Manager

Melissa has over 17 year’s administration experience with a background in property and finance administration.  Melissa is responsible for overseeing the day to day running of the office, organising office operations and administrative procedures and supervision of the administrative staff to ensure efficiency and customer service of the highest standards.

Jennie Bush AAT
Financial Controller

Jennie is an AAT Level 3 qualified book-keeper with over 16 years accounting experience. Jennie is responsible for the smooth running of accounts for both Housemartins and our clients, the production of accounting procedures and supervision of accounts staff.

John Gray BSc (Surv) MRICS DHM
Consultant Chartered Building Surveyor

John qualified as a Chartered Building Surveyor in 1984 and was Head of Department at a large Brighton firm before setting up Housemartins in 2004. He has extensive experience of seafront property, Listed Buildings, and Landlord & Tenant matters. John is a member of Pyramus & Thisbe Club for Party Wall surveyors and holds a Diploma in Housing Management.

Eric Greber MRICS
Consultant Chartered Building Surveyor

Eric has worked with both modern and traditional methods of construction, from resolving issues in a 1970’s concrete frame block of flats, to dealing with the challenges of a proposed extension to a 17th century timber framed cottage from the planning stage, Building Regulations approval and finally work on site.  Eric was also the appointed Contract Administrator for the moving of the “Belle Tout” lighthouse back in 1999/2000.

Jacci Harris
Accounts administrator

Jacci has an extensive background ranging from sales to admin and accounts.  Jacci works alongside Jennie Bush, administering accounts on behalf of our surveying and block management clients.

Cheree Rounce
Administrator

Cheree has over 10 years administration and sales experience, is familiar with a wide range of software and operating systems.  Cheree assists with the day to day administration for both our Surveying clients and Property Management portfolio.

Lucie Anne Fuller
Property Administrator

Lucie has worked in property management and administration for over 10 years where she has gained considerable knowledge within the industry.  Lucie assists with the day to day administration for both our Surveying clients and Property Management portfolio.

Our Office Locations

Head Office

11 High Street
Seaford
East Sussex
BN25 1PE

(01323) 896418

49 Marina
Bexhill on Sea
East Sussex
TN40 1BQ

(01424) 212700

6 High Street
Battle
East Sussex
TN33 0AE

(01424) 777860

Ruskin House
Eastbourne
East Sussex
BN20 9AY

(01323) 470131

Barcombe Cross House
School Hill Barcombe
East Sussex
BN8 5DU

(01273) 401101

Areas we cover

East Sussex: Hove, Brighton, Newhaven Seaford, Eastbourne, Bexhill, St Leonards, Hastings, Winchelsea, Rye, Lewes and Uckfield.

Testimonials

Don’t just take our word for it, here’s what our clients are saying...

We made real headway with our dispute within a couple of days of Housemartins becoming involved.

Bill, East Sussex Flat Owner

Many thanks for your help and advice which I have found very helpful. I look forward in due course to working with you again.

Ms R, Bexhill

Thank you for your support, for all the work you have done, you were great!

Daphne, Company Director

Housemartins helped find the best solution and gave us honest and invaluable advice.

Rebecca, Leaseholder

Just a short note to thank you for all the support during the last 2+ years, especially in the early days.  Being the professional company that you are you stuck with it. Your response to requests with answers expected ‘yesterday’ was all taken in your stride.  I wish you all the best.

Adrian

Once again we thank enough for your beyond the call efforts.

Paul and Marilyn