Housemartins was established in 2004 as a firm of Chartered Surveyors and has steadily grown a quality portfolio of Property Management in East Sussex. The company is family-owned and remains completely independent. We provide an outstanding personal service to our clients, by working closely with directors and leaseholders. Guided by the RICS and ARMA consumer charter and professional standards.
We are accredited ARMA-Q (Association of Residential Managing Agents) members who promote high standards of leasehold management and professionalism and giving our clients peace of mind. Our first audit by ARMA and RICS was undertaken in 2016 and we are proud to say we achieved an “outstanding” certification for our working practices.
Our Property Management clients are also reassured that our in-house Chartered Surveyors division can provide services, that other managing agents cannot. Providing a complete service, saving our clients time and money.
Housemartins Response to COVID-19 (Coronavirus)
We would like to reassure our clients, current and future, that we are still open for business and able to take on new instructions, subject to up to date Government advice.
For any inspection/survey on an empty property, all possible precautions will be taken. However, on an occupied property, instructions will be assessed on an individual basis, and inspection arrangements made at the discretion of the surveyor and occupier combined.
For property management, emergencies will still be dealt with but again, most major work has ceased.
In order to reduce the possible spread of the infection and adhering to the Government’s guidelines on social distancing, we have reduced the amount of staff in the office. Only essential visits to the office will be permitted and we request that you telephone the office prior to ensure that your visit is absolutely necessary and safe distancing can be adhered to.
Our current office hours are Monday to Friday, 10.00 am to 4.00 pm. For all enquiries, please contact 01323 896418 or firstname.lastname@example.org.
Assuring our clients of our best intentions and endeavours at all times. Stay safe.
We offer a comprehensive service to meet your requirements. We work with you to achieve planned maintenance through affordable budgets agreed in advance.
Our property databases ensure safe and easy access to information and accurate record keeping. However, management is always a people business.
We are fully insured and adhere to the Service Charge Residential Management Code issued by the Royal Institution of Chartered Surveyors, to ensure competence, integrity, fairness, transparency and peace of mind to our clients.
Sussex Specialist in Long Leasehold
Personal and friendly administration
- Professional standards
- Robust common sense
- Transparent charges
- Residential management and surveying expertise under one roof
Would you like a no obligation, free consultation with one of our Surveyors to look at your premises and offer initial advice?
Our Property Management Services
Housemartins Property Management can offer:
- Day to day management
- Service charge budgets and financial forecasts
- Collection and accounting for ground rent and service charges
- Regular inspections, arranging minor repairs or major work as necessary
- Statutory consultation procedures
- Maintenance contracts
- Dealing with assignments and notices, requests for alterations
- Dealing with arrears, breaches of lease terms and disputes between neighbours
- Insurance handling, rebuilding cost calculations
- Assessments and reviews for health and safety and fire risk
Why use a Managing Agent
Managing a block of flats is like running a complex business. It needs adequate time, a considerable amount of specialist knowledge (including but not limited to, understanding the lease, landlord and tenant legislation, also building construction and services), and the ability to listen and respond positively and fairly to a wide variety of people.
Our Property Management Team
Lee Potterton BSc (Hons) MRICS DEA Registered Valuer
Chartered Surveyor & Managing Director
Lee started a construction technology course at Hastings College and then went on to complete an Honours degree in Estates Management at Greenwich University before qualifying as a Chartered Surveyor in 2000. He is an experienced Chartered Surveyor and Registered Valuer.
Lee began his career in the property industry working in commercial/residential agency and now is the Managing Director of Housemartins.
Lucy is the Company Secretary and co-owner of the business, assisting and involved in the marketing of the Company together with administration of the property portfolio along with business development and growth.
Melissa has over 19 years administration experience with a background in property and finance administration. Melissa joined Housemartins in 2012 and is responsible for the day to day running of the office, organising office operations and administrative procedures as well as supervision of the administrative staff to ensure efficiency and customer service of the highest standards.
Jennie Bush AAT
Jennie is an AAT Level 3 qualified book-keeper with over 16 years accounting experience. Jennie is responsible for the smooth running of accounts for both Housemartins and our clients, the production of accounting procedures and supervision of accounts staff.
John Gray BSc (Surv) MRICS DHM
Consultant Chartered Building Surveyor
John qualified as a Chartered Building Surveyor in 1984 and was Head of Department at a large Brighton firm before setting up Housemartins in 2004. He has extensive experience of seafront property, Listed Buildings, and Landlord & Tenant matters.
John is a member of Pyramus & Thisbe Club for Party Wall surveyors and holds a Diploma in Housing Management.
Eric Greber MRICS
Consultant Chartered Building Surveyor
Eric has worked with both modern and traditional methods of construction, from resolving issues in a 1970’s concrete frame block of flats, to dealing with the challenges of a proposed extension to a 17th century timber framed cottage from the planning stage, Building Regulations approval and finally work on site.
Eric was also the appointed Contract Administrator for the moving of the “Belle Tout” lighthouse back in 1999/2000.
Lucie Anne Fuller
Lucie has worked in property management and administration for over 10 years where she has gained considerable knowledge within the industry.
Lucie assists with the day to day administration for both our Surveying clients and Property Management portfolio.
Carly Rolf NVQ level 3 - Customer Service
Carly has over 17 years administration and sales experience and has achieved an NVQ level 3 in customer service. She is familiar with a wide range of software and operating systems. Carly assists with the day to day administration for both our Surveying clients and Property Management portfolio.
Jacci has an extensive background ranging from sales to admin and accounts. Jacci works alongside Jennie Bush, administering accounts on behalf of our surveying and block management clients.
Our Office Locations
11 High Street
Bexhill on Sea
6 High Street
Barcombe Cross House
School Hill Barcombe
Areas we cover
East Sussex: Hove, Brighton, Newhaven Seaford, Eastbourne, Bexhill, St Leonards, Hastings, Winchelsea, Rye, Lewes and Uckfield.
Don’t just take our word for it, here’s what our clients are saying...
We made real headway with our dispute within a couple of days of Housemartins becoming involved.
Bill, East Sussex Flat Owner
Many thanks for your help and advice which I have found very helpful. I look forward in due course to working with you again.
Ms R, Bexhill
Thank you for your support, for all the work you have done, you were great!
Daphne, Company Director
Housemartins helped find the best solution and gave us honest and invaluable advice.
Just a short note to thank you for all the support during the last 2+ years, especially in the early days. Being the professional company that you are you stuck with it. Your response to requests with answers expected ‘yesterday’ was all taken in your stride. I wish you all the best.
Once again we can’t thank enough for your beyond the call efforts.
Paul and Marilyn
Paying you that £500 was the best £500 I have spent in a very very long time. I would not have recommended you and your company if I had thought any different. You are worth every single penny. Your level of professionalism was outstanding and has helped me with my freeholder struggles tremendously.